Frequently Asked Questions

 

How much is shipping?

We offer FREE SHIPPING on all orders over $60.  

   

When will my order ship?

We strive to have a really quick turnaround. We will ship your order within 1-3 business days from Pittsburgh, PA via the U.S. Postal Service or UPS. Shipping times usually range between 1 and 5 days depending on shipping destination.  

   

What happens if something was damaged in shipping?

Contact us and include a photo of the damage and we will get a replacement out to you promptly.

   

What is fair trade?

Fair trade is an approach to business and to development based on dialogue, transparency, and respect that seeks to create greater equity in the international trading system.  Fair trade businesses partner with farmers and craftspeople in developing countries who are socially and economically marginalized in finding markets and customers for their goods.  

   

Are ornaments just for Christmas?

Not these! Although some ornaments are holiday inspired, the vast majority of them are not. Think outside the box!  Hang one from your rear-view mirror, spice up a house plant, decorate a bookshelf, tie one on a package, hang one on a spring wreath. They are too cute to put away 11 months of the year!

   

How do you handle returns?

We do our very best to describe each item as well as provide you with accurate photos. The artisans who make these Wildly Fair items are incredibly talented so you will find they are actually even better in person. If for some reason you don't love your Wildly Fair purchase, please let us know and you can send it back to us for a credit. 

   

What happens if my order does not arrive?

If you do not receive your order, please let us know. We will track the package to see where it may have ended up. If the shipper can verify delivery, we are not responsible for the package.

   

If you have more questions, do not hesitate to reach out to us and we will get right back to you!